About Hero

Privacy and Cookie Statement

At Accede Limited, we respect your privacy and are committed to protecting your personal data. This Privacy and Cookie Statement explains how we collect, use, store, and safeguard your information when you interact with us, whether online or offline.

1. Information We Collect

We may collect the following categories of personal information:

  • Contact details (name, email, phone number, address).
  • Business information (company name, job title, role).
  • Technical information (IP address, browser type, operating system, device information).
  • Usage data (how you use our website, products, and services).
  • Cookies Statement

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our services.
  • To process inquiries and requests.
  • To send important updates, communications, or alerts.
  • To comply with legal and regulatory requirements.
  • To monitor and enhance security.
  • For analytics, research, and improving user experience.

3. Legal Basis for Processing

We process personal data based on one or more of the following grounds:

  • Consent – where you have given permission.
  • Contract – to fulfill our obligations in an agreement with you.
  • Legal obligations – where processing is necessary to comply with laws.
  • Legitimate interests – to operate our business and improve our services.

4. Sharing of Information

We do not sell your personal data. However, we may share information with:

  • Service providers and business partners who help us deliver services.
  • Regulatory authorities, law enforcement, or government bodies where required.
  • Other third parties with your consent.

All third parties are required to respect the confidentiality and security of your data.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this statement, unless a longer retention period is required by law.

6. Cookies

Our website uses cookies to improve user experience. Cookies are small files stored on your device when you visit our website.

Types of cookies we use:

  • Strictly Necessary Cookies – essential for website functionality.
  • Performance Cookies – help us understand how visitors use the site.
  • Functional Cookies – remember your preferences and settings.
  • Advertising/Targeting Cookies – may be used to deliver relevant content.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Your Rights

Depending on applicable data protection laws, you may have the right to:

  • Access and request a copy of your personal data.
  • Request correction or deletion of your data.
  • Restrict or object to the processing of your data.
  • Withdraw consent at any time.
  • Lodge a complaint with the relevant data protection authority.

8. Security of Your Information

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.

9. Updates to this Statement

We may update this Privacy and Cookie Statement from time to time. Any changes will be posted on our website with the updated date.

Last Updated: 1st October 2025

10. Contact Us

If you have any questions about this Privacy and Cookie Statement or how we handle your personal data, please contact us:

Accede Limited
6th Floor Atlantic Towers, Liberation Road, Airport City
Email: info@accede.dev
Phone: +233 596 291197

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